Feedback Form

Wandiyali is committed to providing high-quality care and services to meet your needs. We value your feedback –including complaints. Please let us know what we do well and where we can improve our services. If you have any immediate concerns, please talk to a staff member so the matter can be resolved.

Date

Nature of Feedback

Compliment Suggestion Complaint

Please indicate who is providing the feedback:

Client Relative Client Representative Volunteer

Depending on the nature of your feedback if you choose to remain anonymous, Wandiyali may be unable to respond appropriately.

First Name

Last Name

Postal Address

Email Address

Phone Number

Please provide details of your main concerns, including what events led to making the complaint, compliment or feedback, approximate dates and who was involved.

What action have you already taken in relation to this feedback?

Have you discussed your concerns with the staff member or another person regarding these concerns?

Yes No

If yes, what was the outcome?

What outcomes would you like as a result of providing your feedback?

Privacy

The organisation is committed to protecting your privacy. We collect and handle personal information that you provide on this feedback form for the purpose of investigating and responding.

We will only use your information in accordance with relevant privacy and other laws. However, in order for us to investigate and resolve your concerns and provide services to you effectively and efficiently, we may need to share your personal information with others who are identified or associated with your feedback.

Newcastle-based Aboriginal and Torres Strait Islander community organisation

Feedback Form

Feedback Form

Privacy

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