Vision, Mission and Values

We will do this by:

• Working with other services and agencies collaboratively to meet the needs of our clients.
• Striving to ensure that all of our children and young people are in a caring and secure environment with their own mob and culture whenever it is possible.
• Providing support and care during difficult times of upheaval, homelessness, family crisis and stress while respecting the clients need for space and privacy.
• Working together as a team to support each other.
• Updating our knowledge and skills.
• Consulting clients, families, children, and young people about decisions that affect them and for their opinions to be heard on these issues.
• Being fair and non-judgemental, allowing all involved parties to present their point of view.
• Being sensitive to gender, cultural and religious beliefs, sexual preference, disability, and other special needs.
• Using preventative strategies and responding to client needs as early as possible.
• Ensuring clients, children / young people (where possible and appropriate) and their families are consulted and involved in casework decisions which affect them.
• Supporting other service providers through community liaison, education, and networking.
• Assisting our carers and families to become confident and knowledgeable parents/carers by passing on skills and information in a relaxed and culturally appropriate manner.
• Liaising on behalf of our people whenever referral to another service is necessary.
• Assisting our people by offering culturally appropriate support and mentoring.